Refund and Returns Policy

Umari Clothing LLC
📧 Email: info@umariclothing.click
📍 Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
📞 Phone: +1 (307) 672-2683
🌐 Website: https://umariclothing.click

At Umari Clothing LLC, we want your shopping experience to be straightforward from the moment you place an order through any eligible return or refund.

If a purchase does not work out, please review the following policy before requesting a return.

1. Return Eligibility

Eligible items may be requested for return within 14 days of delivery.

To qualify for a standard return, merchandise should generally be:

  • Unworn and unused
  • Unwashed
  • In its original condition
  • Returned with original tags attached where applicable
  • Returned with original packaging where reasonably applicable
  • Free from stains, odors, damage, or other signs of wear
  • Accompanied by sufficient order or purchase information

Returned items may be inspected before a refund is approved.

2. Non-Returnable Items

Unless otherwise required by applicable law, certain merchandise may not qualify for a discretionary return or refund, including:

  • Worn, washed, or used clothing
  • Items damaged through misuse or improper care
  • Products missing important original tags or components
  • Items marked Final Sale
  • Certain clearance merchandise identified as non-returnable
  • Gift cards
  • Personalized or customized products where applicable
  • Promotional items provided without a separate purchase price
  • Products specifically identified as non-returnable on the product page

Please review product-specific information before completing your purchase.

3. How to Start a Return

Before sending merchandise back, please contact:

info@umariclothing.click

Include:

  • Your name
  • Order number
  • Item or items you wish to return
  • Reason for the return
  • Photographs where relevant, especially for damaged, defective, or incorrect items

If your return is eligible, we will provide the applicable return instructions.

Please do not automatically send merchandise to the Umari Clothing LLC business address listed on our website. Contact us first for authorized return instructions.

4. Refund Process

Once an authorized return is received, we may inspect the merchandise before approving the refund.

If approved:

  • The refund will generally be issued to your original payment method
  • You will be notified when the refund has been processed
  • Refund processing may take approximately 5–10 business days

After we issue a refund, your bank, card issuer, or payment provider may require additional time before the funds appear in your account.

If returned merchandise does not meet the applicable return requirements, the refund may be declined.

Original shipping charges are generally non-refundable for discretionary returns unless the return resulted from our error or another requirement applies.

5. Exchanges

Exchanges may be available for:

  • Damaged items
  • Defective items
  • Incorrect products
  • Different sizes or colors where inventory is available

Exchange availability cannot be guaranteed.

If the requested replacement is unavailable, we may offer another appropriate option, including a refund for an eligible return.

For size or color changes, returning the original eligible item and placing a new order may sometimes be the simplest option.

6. Return Shipping

For standard discretionary returns, customers may be responsible for applicable return shipping costs.

Different arrangements may apply when merchandise is confirmed to have arrived damaged, defective, or incorrect.

We recommend using a trackable shipping method and keeping your shipping receipt or tracking number until the return process is complete.

Umari Clothing cannot confirm receipt of returned merchandise until it reaches the authorized return destination.

7. Order Cancellation

If you need to cancel an order, please contact us within 12 hours of placing it.

We will make reasonable efforts to process eligible cancellation requests. However, cancellation cannot be guaranteed once an order has entered processing, fulfillment, or shipment.

If cancellation is no longer possible, you may need to wait for the order to arrive and request an eligible return under this policy.

If Umari Clothing cancels an order after payment has already been collected, the applicable amount will be refunded.

8. Damaged, Defective, or Incorrect Orders

If you receive merchandise that is damaged, defective, or materially different from what you ordered, please contact us as soon as reasonably possible.

Email info@umariclothing.click and include:

  • Your order number
  • A description of the issue
  • Clear photographs of the affected item
  • Photographs of the packaging where helpful

Please retain the merchandise and packaging while the issue is being reviewed.

After review, an appropriate resolution may include:

  • Replacement
  • Refund
  • Return authorization
  • Another available solution depending on the circumstances

9. Late or Missing Refunds

If you have received confirmation that a refund was processed but it has not yet appeared:

  • Check your bank account or card statement
  • Contact your bank, card issuer, or payment provider
  • Allow any additional processing time required by your financial institution

If you still need assistance, contact info@umariclothing.click and include your order number.

10. Contact Us

For questions about returns, refunds, exchanges, cancellations, or an existing order, please contact:

Umari Clothing LLC
📍 30 N Gould St Ste R
Sheridan, WY 82801
USA

📧 info@umariclothing.click
📞 +1 (307) 672-2683
🌐 https://umariclothing.click